Base Segment ErrorsWarning

    B017Highest Credit / Original Amount Is Zero

    Highest Credit or Original Loan Amount is zero on an account that should carry one

    Affected Field
    #26Highest Credit/Original Loan Amount

    Description

    For installment and mortgage accounts the Highest Credit/Original Loan Amount represents the original amount borrowed and should be greater than zero. A zero value on these portfolio types usually indicates the field was never mapped. Revolving and line-of-credit accounts use Credit Limit instead.

    Common Causes

    • Original loan amount not captured at origination
    • Field left zero-filled by default
    • Confusing Highest Credit with Current Balance

    How to Fix

    1. 1Populate the original amount borrowed for installment/mortgage loans
    2. 2For revolving/open accounts, report Credit Limit rather than Highest Credit
    3. 3Backfill historical original amounts where available

    More Base Segment Errors

    B001
    Missing Account Number
    B002
    Invalid Account Status
    B003
    Status and Payment Rating Mismatch
    B004
    Invalid ECOA Code
    B005
    Missing SSN or Date of Birth
    B006
    Invalid Date Format

    Catch Errors Before Submission

    Metro2 software validates every field and catches errors like B017 before you submit to the credit bureaus.

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    B017: Highest Credit / Original Amount Is Zero - Metro 2 Error