CDFI Credit Reporting Training

    Free training for CDFI and 501(c)(3) lenders. CBA's training institute is excellent — and gated behind a $595/yr membership. Ours is open to anyone, designed for the questions that come up when you actually have to ship Metro 2 files.

    8 modulesFree — no membership required

    FCRA basics for nonprofit lenders

    Beginner12 min

    What FCRA §623 actually requires of you as a data furnisher, with a focus on the parts that nonprofit lenders most often miss.

    • Definition of a 'furnisher' and how §623 attaches the moment you submit your first Metro 2 record.
    • Accuracy duty + reasonable procedures (the Furnisher Rule).
    • Notice-of-furnishing requirement under §623(a)(7) for borrowers.
    • Dispute response under §1022.42 / §1022.43.

    Reporting credit-builder loans

    Beginner10 min

    How to map a credit-builder loan to Metro 2 — Account Type, Portfolio Type, terms_frequency, and the J2 segment for co-signed loans.

    • Account Type 01 (Unsecured) for cash-secured payments; 03 (Share secured) when the proceeds are held in a share account.
    • Portfolio Type I (Installment) — never O for fixed-term builders.
    • $0-scheduled-payment edge cases for borrower-paused builders.
    • Co-signer reporting: J2 segment + ECOA code 2 (joint).

    Adverse-action notices for nonprofit lenders

    Intermediate8 min

    ECOA + FCRA adverse-action notice rules — what's required vs what's good practice for a mission-driven lender.

    • FCRA §615(a) notice trigger when credit data drove an adverse decision.
    • ECOA §202.9 statement of specific reasons (separate from FCRA).
    • Sample templates for grant-funded program denials.
    • Recordkeeping (25-month retention) under Regulation B.

    Reporting grant-funded and 0% loans

    Intermediate11 min

    The CRRG patterns for 0% loans, sponsor-subsidized programs, and how to use Special Comments to keep the bureau picture accurate.

    • Why 0% loans without a Special Comment look like reporting errors.
    • Special Comment codes for sponsor-subsidized programs.
    • Tracking sponsor relationships in your mapping template for audit purposes.
    • FCRA posture: a $0 minimum-payment loan is still 'credit' as long as the borrower has an obligation to repay.

    Dispute handling baseline

    Intermediate9 min

    How to set up your dispute workflow before you have a dispute. Roles, SLAs, and the bare-minimum process that satisfies §1022.43.

    • 30-day investigation window from receipt (45 days if information requested).
    • What an e-OSCAR ACDV looks like and how to read one.
    • Direct-dispute path under §623(a)(8).
    • Recordkeeping: what to retain and for how long.

    FCRA 7-year obsolescence rule

    Beginner7 min

    When do you stop reporting? The 7-year rule, the 10-year exception, and why DA is not your friend.

    • §605(a)(4): seven-year clock starts at the date of first delinquency.
    • §605(b)(1): ten-year window for bankruptcy.
    • Why account status DA is for error corrections only — obsolete accounts are OMITTED.
    • How Metro2 enforces this at file generation.

    CDFI Fund certification + IRS 501(c)(3) verification

    Beginner8 min

    What CDFI Fund certification + 501(c)(3) status unlock in Metro2 — and how to keep them current.

    • EIN lookup against IRS Tax Exempt Organization Search.
    • CDFI Fund certified-list nightly sync into our reference table.
    • What unlocks the verified badge (vs. just the nonprofit pricing tier).
    • Re-verification cadence + what happens if your cert lapses.

    Using Metro2 alongside your CBA membership

    Beginner6 min

    We're complementary to Credit Builders Alliance, not a replacement. Here's how customers structure 'both' so they get the training + community from CBA and the reporting infrastructure from us.

    • Use CBA for FCRA technical assistance + member community.
    • Use Metro2 for the actual furnishing pipeline + multi-bureau submission.
    • Where the value-prop genuinely overlaps (and where it doesn't).
    • Common configurations for small / mid / large CDFIs.

    Verify your nonprofit status

    EIN lookup against the IRS Tax Exempt Organization Search. Unlocks the nonprofit pricing tier.

    Start onboarding

    Already certified?

    We sync the CDFI Fund's certified list nightly. Look up your certification by EIN; verified status surfaces as a badge.

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    CDFI Credit Reporting Training | Metro 2 by Switch Labs