Metro 2 Credit Reporting for Recurring Payments
Report subscription and recurring payment history to credit bureaus. Help customers build credit with their monthly payments.
Challenges for Subscription Services
Customer Churn
Subscription businesses lose customers who don't see value in maintaining payments.
Payment Failures
Declined cards and failed payments interrupt service and revenue.
No Credit Impact
Customers get no credit benefit from paying subscriptions on time.
Traditional Reporting Complexity
Credit reporting has been limited to traditional credit products.
How Metro2 Helps
Reduced Churn
Customers stay longer when their payments build credit history.
Payment Priority
Customers prioritize payments that affect their credit scores.
Competitive Advantage
Differentiate your service with credit-building as a feature.
Positive Brand Association
Customers appreciate services that help their financial wellness.
Features for Subscription Services
1Open-End Account Reporting
Report subscriptions as open-end accounts with monthly payment history.
2Billing System Integration
Connect to Stripe, Braintree, Chargebee, and other billing platforms.
3Failed Payment Handling
Grace periods and retry logic before reporting missed payments.
4Customer Opt-In Flow
Easy enrollment for customers who want credit reporting.
Who Uses Metro2
Streaming Services
Video, music, and content streaming platforms reporting subscriber payments.
Software Subscriptions
SaaS companies reporting business and consumer subscription payments.
Telecom Services
Phone, internet, and wireless carriers reporting monthly service payments.
Membership Programs
Gym memberships, clubs, and professional associations reporting dues.
Compliance & Regulations
Customer Consent
Proper consent collection and opt-in/opt-out management.
FCRA Compliance
Full compliance with credit reporting requirements for non-traditional accounts.
Dispute Handling
Customer-friendly dispute process meeting FCRA timelines.
Frequently Asked Questions
Can subscriptions be reported to credit bureaus?
Yes, recurring payments can be reported as open-end accounts (Portfolio Type O). This creates a tradeline showing payment history similar to utility reporting.
What if a customer's card fails?
Configure a grace period for payment retries before reporting. Most services allow 3-5 days for card updates. Report as late only after the grace period.
Do customers need to opt in?
Yes, you need customer consent to report their payment history. Make this part of signup or offer it as an optional credit-building feature.
What if someone cancels their subscription?
Report the account as closed (status 13) with zero balance. This preserves their positive payment history as a closed account.
Related Industries
Turn Payments Into Credit Building
Make your subscription more valuable to customers.