Property Management

Metro 2 Integration for ResMan

Connect to ResMan's REST API at api.myresman.com using Basic Authentication with an Integration Partner ID and API Key, plus a Resman-Account-Id header for account scoping. ResMan brands itself as the 'Most Open Property Management Platform' and is focused on multifamily properties. Metro2 pulls resident contact records, lease terms, charge and payment ledger data, and community/unit details, then maps each field to the Metro 2 Base Segment, validates against CDIA formatting rules, and submits to Equifax, Experian, and TransUnion. ResMan does not natively report rent payments to consumer credit bureaus — this integration fills that gap for multifamily operators.

How It Works

Metro2 authenticates to ResMan's REST API at api.myresman.com using Basic Auth (Integration Partner ID + API Key) with a Resman-Account-Id header for account scoping. Resident, lease, charge, payment, and community/unit data is pulled via REST endpoints (JSON or XML based on Accept header), mapped to Metro 2 Base Segment fields, validated against CDIA rules, and submitted to Equifax, Experian, and TransUnion monthly.

ResMan

Metro2

Credit Bureaus

Benefits

REST API with Basic Auth + Account Scoping

ResMan's API uses Basic Authentication with an Integration Partner ID and API Key, plus a Resman-Account-Id header to scope requests to specific accounts. Responses are JSON or XML based on the Accept header.

Most Open Property Management Platform

ResMan promotes open API access for integration partners. API documentation is available at partners-api-docs.myresman.com after registering as an Integration Partner.

Multifamily Focused

ResMan is purpose-built for multifamily property management. Metro2 maps community, building, and unit hierarchies to Metro 2 address fields for accurate reporting across large apartment portfolios.

Resident Engagement and Retention

Credit building through rent reporting improves resident satisfaction, incentivizes on-time payments, and reduces turnover — key metrics for multifamily operators.

Ledger-Level Payment Data

ResMan's charge and payment ledger provides granular financial data for accurate delinquency calculations and Metro 2 Payment Rating derivation.

CDIA-Compliant Validation

Every record pulled from ResMan is validated against CDIA Metro 2 formatting rules before submission. ResMan does not include native consumer credit reporting for rent payments.

Data Fields That Sync

Metro2 maps these fields from ResMan to Metro 2 format automatically.

Resident contact records (name, date of birth, email, phone, address) via ResMan API
Lease agreements including start date, end date, rent amount, lease type, and status
Charge and payment ledger with date, amount, charge type, and payment method
Current balance and delinquency status derived from the resident ledger
Community (property) details including address, name, and management company
Building and unit details including unit number, floor plan, and occupancy status
Move-in and move-out dates for lease lifecycle tracking
Resident SSN — availability varies; Metro2 can collect separately via encrypted form

Get Set Up in 6 Steps

Register as Integration Partner

Apply to become a ResMan Integration Partner at myresman.com. Once approved, you will receive an Integration Partner ID and API Key for API access.

Enter Credentials in Metro2

In Metro2, go to Integrations > Add > ResMan. Enter your Integration Partner ID, API Key, and Resman Account ID. Metro2 will authenticate against api.myresman.com and verify the connection.

Select Communities and Units

Choose which communities (properties) and units to include in credit reporting. Configure grace periods and late payment thresholds.

Map Fields and Set Reporting Rules

Review the automatic field mapping from ResMan API responses to Metro 2 Base Segment fields. Configure how community/building/unit hierarchies map to consumer address fields.

Test with Sample Data

Run a test sync to generate a sample Metro 2 file. Review Account Status codes, Payment Ratings, and balance calculations against your ResMan ledger data.

Enable Production Reporting

Confirm resident consent is collected, verify API credentials are active, and enable automatic monthly submissions to the credit bureaus.

Frequently Asked Questions

Is ResMan the same as the Resident Portal?

No. ResMan is the backend property management platform. The Resident Portal is the tenant-facing app. This integration pulls data from the ResMan backend API, not the portal.

How does ResMan API authentication work?

ResMan uses Basic Authentication with your Integration Partner ID and API Key. Each API request also requires a Resman-Account-Id header to scope the request to a specific account. The API returns JSON or XML based on the Accept header.

Do I need to be an Integration Partner?

Yes. ResMan requires you to apply as an Integration Partner to obtain API access. Partner documentation is at partners-api-docs.myresman.com.

Does ResMan natively report rent to credit bureaus?

No. ResMan does not include built-in consumer credit bureau reporting for rent payments. This Metro2 integration fills that gap by pulling ResMan data and converting it to Metro 2 format for bureau submission.

Is ResMan only for multifamily?

ResMan is primarily focused on multifamily property management — apartment communities, student housing, and similar properties. Metro2 supports reporting for all property types managed in ResMan.

How is the Payment Rating calculated?

Metro2 calculates the Payment Rating (0-6) by comparing charge due dates against payment dates from ResMan's ledger data. 0 = current, 1 = 30-59 days past due, 2 = 60-89 days, and so on. Grace periods you configure in Metro2 are applied before calculating delinquency.

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Ready to Connect ResMan?

Start reporting to credit bureaus from ResMan today. Our team will help you get set up quickly.