Property Management

Metro 2 Integration for RealPage

Connect to RealPage OneSite's CrossFire web services at onesite.realpage.com/WebServices/CrossFire/ using Developer Key (devkey) with session-based authentication (coreU/coreX) or newer API Key headers. Metro2 pulls resident records, lease terms, charge schedules, payment ledger entries, and community/unit data. RealPage supports webhooks with .NET validation packages (GitHub: RealPage/realpage-webhooks). Each field is mapped to the Metro 2 Base Segment, validated against CDIA formatting rules, and submitted to Equifax, Experian, and TransUnion. RealPage owns both Buildium and Propertyware — Metro2 integrates with all three platforms.

How It Works

Metro2 authenticates to RealPage OneSite via Developer Key (devkey) with session-based authentication (coreU/coreX) for legacy endpoints, or API Key headers for newer REST endpoints. It calls CrossFire web services at onesite.realpage.com/WebServices/CrossFire/ for resident, lease, charge, and payment data. RealPage webhooks (validated via .NET packages from the realpage-webhooks GitHub repo) provide real-time updates between batch syncs. Each field is mapped to the Metro 2 Base Segment, validated against CDIA rules, and submitted to Equifax, Experian, and TransUnion.

RealPage

Metro2

Credit Bureaus

Benefits

REST + SOAP Dual API Support

RealPage supports both REST and SOAP APIs. Newer integrations use API Key headers, while legacy OneSite uses Developer Key (devkey) with session-based authentication (coreU/coreX).

CrossFire Web Services

RealPage OneSite exposes endpoints through the CrossFire web services at onesite.realpage.com/WebServices/CrossFire/ — including AvailabilityAndPricing, Unit.asmx, and PickList.asmx for property and unit data.

Webhook Support with .NET Packages

RealPage provides webhook support with .NET validation packages. The RealPage/realpage-webhooks GitHub repo contains the tools to validate and process webhook payloads.

Owns Buildium and Propertyware

RealPage owns both Buildium and Propertyware. Metro2 integrates with all three platforms, giving you flexibility to report from whichever RealPage product your portfolio uses.

Large Portfolio Support

RealPage OneSite serves the largest multifamily operators. Report across hundreds of communities and thousands of units through a single integration.

Developer Portal

RealPage provides a developer portal at developer.onesite.com with API documentation, SDKs, and testing tools for building integrations.

Data Fields That Sync

Metro2 maps these fields from RealPage to Metro 2 format automatically.

Resident name and SSN from OneSite resident records
Lease start and end dates from lease agreement data
Monthly rent charges from charge schedules
Payment amounts, dates, and methods from payment ledger
Ledger balances (current balance, delinquent amount) from OneSite accounting
Community and unit identifiers from property records
Unit availability and pricing data via /AvailabilityAndPricing/Unit.asmx
Account status derived from lease status and payment history

Real-Time Webhooks

RealPage sends webhook events so Metro2 can react to changes instantly.

Resident

Fires when a resident record is created or updated. Metro2 updates consumer name, contact info, and address fields on affected tradelines.

Lease

Fires when a lease is created or updated. Metro2 opens new tradelines, updates lease terms, or closes accounts when leases terminate.

Payment

Fires when a payment is recorded. Metro2 recalculates balances and delinquency status for the affected lease.

Get Set Up in 6 Steps

Register as RealPage Developer

Sign up at developer.onesite.com to get your Developer Key (devkey). RealPage provides API documentation, SDKs, and testing tools through the developer portal.

Configure API Credentials in Metro2

In Metro2, go to Integrations > Add > RealPage. Enter your Developer Key and session credentials (coreU/coreX) or API Key depending on which authentication method your RealPage instance supports.

Set Up Webhooks

Configure RealPage webhooks to point to your Metro2 webhook endpoint. Use the .NET validation packages from the RealPage/realpage-webhooks GitHub repo to verify webhook payloads.

Configure Communities

Select which communities and units to include in credit reporting. Review the automatic field mapping from RealPage API responses to Metro 2 Base Segment fields. Set grace periods and reporting parameters.

Test with Sample Data

Run a test sync to pull data from RealPage OneSite and generate a sample Metro 2 file. Review Account Status codes, Payment Ratings, balance calculations, and verify CrossFire web service data maps correctly.

Enable Production Reporting

Confirm resident consent is collected, verify your Developer Key and session credentials are active, and enable automatic monthly submissions to the credit bureaus.

Frequently Asked Questions

Which RealPage products work?

We support OneSite Leasing & Rents through the CrossFire web services. RealPage also owns Buildium and Propertyware — Metro2 integrates with all three platforms. Other RealPage modules may require additional configuration.

How does RealPage API authentication work?

RealPage supports two authentication methods: (1) Developer Key (devkey) with session-based auth (coreU/coreX) for legacy OneSite endpoints, and (2) API Key headers for newer REST endpoints. The developer portal at developer.onesite.com provides documentation for both.

What are the CrossFire web services?

CrossFire is RealPage's web services layer at onesite.realpage.com/WebServices/CrossFire/. Key endpoints include /AvailabilityAndPricing/Unit.asmx for unit data and /AvailabilityAndPricing/PickList.asmx for reference data.

Does RealPage support webhooks?

Yes. RealPage provides webhook support with .NET validation packages available on the RealPage/realpage-webhooks GitHub repository. Metro2 uses webhooks for real-time updates between scheduled batch syncs.

Can I report affordable housing tenants?

Yes. Metro2 handles both market-rate and affordable housing reporting, including HUD-assisted properties. The integration works with all resident types in OneSite.

What is the relationship between RealPage, Buildium, and Propertyware?

RealPage owns both Buildium and Propertyware. RealPage OneSite targets large multifamily operators, Buildium targets SMB multifamily, and Propertyware focuses on single-family rental. Metro2 has separate integrations for each platform.

How is the Payment Rating calculated?

Metro2 calculates the Payment Rating (0-6) by comparing charge due dates against payment dates from RealPage OneSite. 0 = current, 1 = 30-59 days past due, 2 = 60-89 days, up to 6 = 180+ days. Grace periods you configure in Metro2 are applied before calculating delinquency.

Related Integrations

Yardi Voyager

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Pull tenant, lease, and payment data from Yardi Voyager's SOAP/WSDL web services via interface credentials to generate Metro 2 credit reports for all three bureaus.

Entrata

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Pull resident, lease, and payment data from Entrata's modernized REST API via Basic Auth and OAuth 2.0 to generate Metro 2 credit reports for all three bureaus.

MRI Software

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Pull tenant, lease, and payment data from MRI Software's SOAP/XML API to generate Metro 2 credit reports for Equifax, Experian, and TransUnion.

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