Property Management

Metro 2 Integration for MRI Software

Connect to MRI Software's API services via HTTP Basic Authentication to extract tenant records, lease terms, charge and payment transactions, and property data for automated Metro 2 credit bureau reporting. MRI routes all API calls through a single POST endpoint at http://[MRIWebDomain]/mriapiservices/api.asp with the API name passed as a query parameter. The MRI Information Exchange (MIX) ecosystem supports third-party integrations with webhook-style notifications for invoices, customers, and payments. Metro2 maps MRI response fields to the Metro 2 Base Segment, validates every record against CDIA formatting rules, and submits to all three bureaus. MRI Software does not natively report rent payments to consumer credit bureaus — this integration fills that gap.

How It Works

Metro2 authenticates to MRI's API services via HTTP Basic Authentication (RFC 1945) and sends POST requests to the single API endpoint with the target API name in the query parameter. Tenant, lease, charge, payment, and property data is extracted from MRI's response XML, mapped to Metro 2 Base Segment fields, validated against CDIA rules, and submitted to Equifax, Experian, and TransUnion. MIX ecosystem webhooks for invoices, customers, and payments provide incremental updates between scheduled batch syncs.

MRI Software

Metro2

Credit Bureaus

Benefits

SOAP/XML API with Single Endpoint Routing

MRI routes all API calls through one POST endpoint with the API name in the query parameter ($api=[API_NAME]). HTTP Basic Authentication keeps setup straightforward for enterprise environments.

MIX Ecosystem for Third-Party Integration

MRI Information Exchange (MIX) is MRI's partner ecosystem that enables webhook-style notifications for invoices, customers, and payments — Metro2 can receive real-time updates between batch syncs.

Commercial and Residential Support

MRI serves both commercial and residential property managers. Metro2 supports reporting for multifamily, single-family, and commercial lease portfolios managed in MRI.

Enterprise-Grade Platform

MRI Software is used by large property management firms and REITs managing tens of thousands of units. The integration scales to handle high-volume tenant portfolios.

Partner Key Rate Limits

MRI partner keys support 1,000 requests per 5-minute rolling window — sufficient for large portfolio syncs without throttling concerns.

CDIA-Compliant Validation

Every record pulled from MRI is validated against CDIA Metro 2 formatting rules before submission to credit bureaus. MRI does not include native consumer credit reporting.

Data Fields That Sync

Metro2 maps these fields from MRI Software to Metro 2 format automatically.

Tenant/resident contact records (name, date of birth, address, contact info) via MRI API
Lease terms including start date, end date, rent amount, and lease type
Charge records for rent, CAM, utilities, and other recurring fees
Payment transactions with date, amount, method, and linked lease
Current balance and delinquency status derived from the tenant ledger
Property and unit details including address, unit number, and property type
Commercial lease data including NNN, gross, and modified gross lease structures
Custom fields configured in MRI for Metro 2-specific overrides

Get Set Up in 6 Steps

Obtain MRI API Access

Contact your MRI account representative or MIX partner team to obtain API credentials (username and password for HTTP Basic Auth) and your MRI Web Domain URL.

Enter Credentials in Metro2

In Metro2, go to Integrations > Add > MRI Software. Enter your MRI Web Domain, API username, and password. Metro2 will authenticate and verify the connection.

Configure MIX Webhooks (Optional)

If using MRI Information Exchange, configure webhook endpoints for invoice, customer, and payment events to receive real-time notifications in Metro2.

Map Fields and Set Reporting Rules

Review the automatic field mapping from MRI API responses to Metro 2 Base Segment fields. Configure grace periods, late payment thresholds, and select which properties to include.

Test with Sample Data

Run a test sync to generate a sample Metro 2 file. Review Account Status codes, Payment Ratings, and balance calculations against your MRI ledger data.

Enable Production Reporting

Confirm tenant consent is collected, verify API credentials have the correct permissions, and enable automatic monthly submissions to the credit bureaus.

Frequently Asked Questions

Does this work with MRI Residential and MRI Commercial?

Yes. Metro2 supports MRI Residential Management, MRI Commercial, and MRI Multifamily. The integration pulls data through the same API endpoint regardless of which MRI product you use.

How does the MRI API work?

MRI uses a SOAP/XML-style API where all requests are POST calls to a single endpoint: http://[MRIWebDomain]/mriapiservices/api.asp?$api=[API_NAME]. Authentication is HTTP Basic Auth (RFC 1945). Responses are XML.

What is MRI Information Exchange (MIX)?

MIX is MRI's partner ecosystem for third-party integrations. It supports webhook-style notifications for events like invoice creation, customer updates, and payment processing. Metro2 can subscribe to these events for real-time data sync.

Are there API rate limits?

Yes. MRI partner keys are limited to 1,000 requests per 5-minute rolling window. Metro2 implements request pacing to stay within these limits even for large portfolios.

Does MRI natively report rent to credit bureaus?

No. MRI Software does not include built-in consumer credit bureau reporting for rent payments. This Metro2 integration fills that gap by converting MRI lease and payment data to Metro 2 format.

What about international properties?

Metro 2 reporting is for U.S. credit bureaus (Equifax, Experian, TransUnion). International properties managed in MRI would need to meet U.S. bureau formatting requirements to be included.

How is the Payment Rating calculated?

Metro2 calculates the Payment Rating (0-6) by comparing charge due dates against payment dates from MRI's ledger data. 0 = current, 1 = 30-59 days past due, 2 = 60-89 days, and so on. Grace periods you configure in Metro2 are applied before calculating delinquency.

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Ready to Connect MRI Software?

Start reporting to credit bureaus from MRI Software today. Our team will help you get set up quickly.