Comparison
Metro2 vs IvyTek: Full Comparison
IvyTek is a full loan management system with Metro 2 reporting as one feature among many — ideal for CDFIs that need the complete lending stack on Salesforce. For organizations that only need Metro 2 credit bureau reporting, IvyTek's $725+/month minimum (plus Salesforce licensing) is dramatically more expensive than necessary. Metro2 by Switch Labs delivers focused Metro 2 file generation, validation, and bureau delivery starting at $19/month with no Salesforce dependency.
Metro2
Modern, cloud-based Metro 2 reporting
Transparent pricing
No long-term contracts
Modern REST API
Free trial available
IvyTek
IvyTek is a Salesforce-native loan management platform built for CDFIs, nonprofits, and non-bank len...
Pricing:$145–$165/user/month (5-user minimum)
Target:CDFIs, nonprofit lenders, tribal lenders, and non-bank lenders already using Salesforce who need a full loan management system with credit reporting built in
Feature Comparison
| Feature | Metro2 | IvyTek |
|---|---|---|
Metro 2 Format Generation Generate compliant Metro 2 format files for credit bureau submission | Integrated into their loan servicing module | |
All Three Bureaus Submit to Experian, Equifax, and TransUnion | Equifax, Experian, and TransUnion | |
Real-time Validation Instant validation of data before submission | CRRG-aligned validation engine | No public documentation on validation rules or CRRG alignment |
API Access REST API for programmatic integration | Full REST API from $29/mo | Salesforce APIs exist, but no standalone Metro 2 REST API |
Bulk Upload Upload multiple accounts via CSV or Excel | Drag-and-drop field mapping | Via Salesforce data import tools |
Error Correction Built-in tools to fix rejected records | Live editor with bulk updates | Not documented for Metro 2 files specifically |
Audit Trail Complete history of all submissions and changes | Salesforce platform provides audit logging | |
Modern UI Clean, intuitive user interface | Salesforce Lightning interface | |
No Long-term Contract Month-to-month billing without commitment | Cancel anytime | Custom SOW-based contracts with 30-day breach cure periods |
Transparent Pricing Clear pricing without hidden fees | Published on website | Requires discovery call; AppExchange lists base per-user pricing but total cost depends on SOW |
Automated Bureau Delivery Automated SFTP delivery to credit bureaus on a schedule | Included from SMB plan ($29/mo) | Bureau delivery method not publicly documented |
Dedicated Support Direct access to support team | Client services team led by Director of Client Services |
IvyTek Pros
- Full loan lifecycle management — origination, servicing, collections, and Metro 2 reporting in one platform
- Built on Salesforce — inherits enterprise security, scalability, and CRM capabilities
- Reports to Equifax, Experian, and TransUnion with integrated Metro 2 formatting
- Over 125 pre-built reports with customizable dashboards and business intelligence
- Strong CDFI and nonprofit specialization with 25+ years of domain experience
- Borrower portal with multi-login options, payment management, and document uploads
IvyTek Cons
- Requires Salesforce license ($150–$300+/user/month) on top of IvyTek fees — total cost easily $300+/user/month
- 5-user minimum means $725–$825/month before Salesforce costs — prohibitive for small furnishers
- Metro 2 reporting is a feature within their LMS, not a standalone product — you must buy the full platform
- No public documentation on Metro 2 validation rules, bureau delivery method, or file generation specifics
- Pricing requires a discovery call and custom SOW — no transparent self-service signup
- Overkill for organizations that only need Metro 2 credit reporting without full loan management
When to Choose IvyTek
- 1CDFIs and nonprofit lenders already on Salesforce who need full loan lifecycle management with credit reporting
- 2Organizations with 5+ users that want a single platform for origination, servicing, collections, and Metro 2 reporting
- 3Tribal lenders and community-focused institutions with complex loan portfolios
Why Choose Metro2 Over IvyTek
- Starting at $19/month vs. $725+/month minimum (plus Salesforce licensing costs)
- Purpose-built for Metro 2 reporting — not a feature buried inside a loan management system
- Self-service signup in minutes vs. discovery calls, SOWs, and Salesforce implementation
- Full REST API with documentation included — no Salesforce platform dependency
- Transparent pricing published on our website — no custom contracts or hidden fees
- Drag-and-drop CSV mapping and automated SFTP delivery to bureaus included
Other Comparisons
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