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    Property Management

    Metro 2 Integration for Innago

    Integrate Innago's free property management platform with Metro2 to report tenant rent payments to Equifax, Experian, and TransUnion. Innago is a completely free PM platform for small landlords that includes online rent collection, lease management, and tenant screening. Metro2 connects to Innago via data export to pull tenant contact records, lease terms, rent charges, and payment history, then maps each field to the Metro 2 Base Segment, validates against CDIA formatting rules, and submits to all three credit bureaus. Innago does not natively report rent payments to credit bureaus — this integration adds that capability at no additional cost from Innago.

    How It Works

    Metro2 connects to Innago via data export to pull tenant, lease, charge, and payment records. Each field is mapped to the Metro 2 Base Segment, validated against CDIA formatting rules, and submitted to Equifax, Experian, and TransUnion monthly. Innago's online rent collection provides accurate payment data for delinquency calculations.

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    Metro2Metro2
    Credit Bureaus

    Benefits

    Zero-Cost Property Management

    Innago is completely free — no per-unit fees, no premium tiers, no hidden costs. Pair it with Metro2's credit reporting for a low-cost landlord stack.

    Online Rent Collection Data

    Innago's built-in online rent collection provides accurate payment dates, amounts, and methods — the exact data Metro2 needs for credit reporting.

    Tenant Credit Building

    Innago does not natively report rent payments to credit bureaus. This integration fills that gap — help tenants build credit with reported on-time payments and reduce turnover.

    Small Portfolio Friendly

    Innago is built for independent landlords with small portfolios. Metro2 works for landlords with one unit or thousands — no minimums required.

    CDIA-Compliant Validation

    Every record exported from Innago is validated against CDIA Metro 2 formatting rules before submission to Equifax, Experian, and TransUnion.

    Data Fields That Sync

    Metro2 maps these fields from Innago to Metro 2 format automatically.

    • Tenant contact records (name, email, phone, address) from Innago
    • Lease terms including start date, end date, monthly rent amount, and lease status
    • Rent charges and fee line items linked to leases
    • Online payment history with date, amount, and payment method
    • Current balance and account status derived from payment records
    • Property and unit details including address and unit number
    • Tenant SSN — not stored in Innago; collected separately via Metro2's encrypted form

    Get Set Up in 4 Steps

    1

    Connect Innago Account

    In Metro2, go to Integrations > Add > Innago. Follow the setup wizard to connect your Innago account and authorize data access.

    2

    Select Properties and Tenants

    Choose which properties and tenants to include in credit reporting. Configure grace periods and late payment thresholds.

    3

    Test with Sample Data

    Run a test sync to generate a sample Metro 2 file. Review Account Status codes, Payment Ratings, and balance calculations against your Innago records.

    4

    Enable Production Reporting

    Confirm tenant consent is collected and enable automatic monthly submissions to the credit bureaus.

    Frequently Asked Questions

    Is Innago really free?

    Yes. Innago's property management software is completely free — no per-unit fees, no premium tiers. Metro2's credit reporting service has its own pricing, separate from Innago.

    Does Innago have a public API?

    Innago does not currently offer a documented public API. Metro2 connects via data export mechanisms. Contact Metro2 support for the latest integration options.

    Does Innago natively report rent to credit bureaus?

    No. Innago does not have a built-in feature for reporting rent payments to credit bureaus. This Metro2 integration fills that gap by exporting Innago data and converting it to Metro 2 format for bureau submission.

    Is there a minimum number of units?

    No. Metro2 works for landlords with one unit or hundreds. Innago is designed for small portfolios and the integration works at any scale.

    Do tenants need to consent?

    Yes. Tenant consent is required by the FCRA before reporting their rent payments to credit bureaus. Metro2 provides consent collection tools.

    How is the Payment Rating calculated?

    Metro2 calculates the Payment Rating (0-6) by comparing charge due dates against payment dates from Innago's records. 0 = current, 1 = 30-59 days past due, 2 = 60-89 days, and so on. Grace periods you configure in Metro2 are applied before calculating delinquency.

    Ready to Connect Innago?

    Start reporting to credit bureaus from Innago today. Our team will help you get set up quickly.