Order Form
Exhibit A to the Master Service Agreement
Last updated: March 16, 2026 · All Legal Documents
This Order Form is entered into pursuant to and governed by the Master Service Agreement (“Agreement”) between Switch Labs LC (“Service Provider”) and the Client identified below. Capitalized terms not defined herein have the meanings given in the Agreement.
1. Client Information
| Company Name | ________________________________ |
| Primary Contact | ________________________________ |
| Title | ________________________________ |
| ________________________________ | |
| Phone | ________________________________ |
| Billing Address | ________________________________ |
| Notice Address | Same as billing / ____________________ |
2. Subscription Details
| Effective Date | ________________________________ |
| Initial Term | __ months / 1 year / __ years |
| Auto-Renewal | Yes / No (30-day cancellation notice required) |
3. Plan & Pricing
| Plan Tier | Starter / SMB / Corporate / Enterprise Custom |
| Billing Frequency | Monthly / Annual (10% discount) |
| Volume Commitment | __________ active accounts/month |
| Per-Account Rate | $__________ / account / month |
| Monthly Minimum | $__________ / month (if applicable) |
| Setup / Onboarding Fee | $__________ (one-time) / Waived |
Volume Pricing Tiers (if applicable)
| Active Accounts / Month | Per-Account Rate |
|---|---|
| 1 – ______ | $__________ |
| ______ – ______ | $__________ |
| ______ + | $__________ |
4. Services Included
| Feature | Included |
|---|---|
| Dashboard Access | ___ |
| REST API Access | ___ |
| Sandbox Environment | ___ |
| Bureau-Grade Validation Engine | ___ |
| Automated Bureau Submission (Equifax) | ___ |
| Automated Bureau Submission (Experian) | ___ |
| Automated Bureau Submission (TransUnion) | ___ |
| Automated Bureau Submission (Innovis) | ___ |
| Per-Bureau Submission Scheduling | ___ |
| CRA Response Parsing & Analytics | ___ |
| FCRA Dispute Management | ___ |
| Field-Level Audit Trail | ___ |
| Webhook Event Delivery | ___ |
| File Upload (CSV/XLSX) | ___ |
| Consumer Data Deletion (CCPA) | ___ |
| Custom Integration Connector | ___ |
5. Integration Details
| Integration Method | REST API / File Upload / Pre-Built Connector / SFTP |
| Connector Name | ________________________________ (if pre-built) |
| Custom Development | Included / Additional fee: $_________ |
6. Bureau Configuration
| Bureau | Enabled | Subscriber Code | Submission Schedule |
|---|---|---|---|
| Equifax | ___ | ______________ | Monthly / Bi-weekly / Weekly |
| Experian | ___ | ______________ | Monthly / Bi-weekly / Weekly |
| TransUnion | ___ | ______________ | Monthly / Bi-weekly / Weekly |
| Innovis | ___ | ______________ | Monthly / Bi-weekly / Weekly |
7. Support & Onboarding
| Support Tier | Standard / Priority / Dedicated |
| Slack Connect | Yes / No |
| Named Contacts | __________ |
| Onboarding | Self-serve / Guided (kickoff call + integration support) / White-glove |
| Quarterly Reviews | Yes / No |
8. Additional Terms
Use this section for any customer-specific provisions negotiated between the parties (e.g., custom data retention periods, specific compliance requirements, pilot terms, volume discounts, payment terms that differ from the standard Net 15).
_______________________________________________________________
_______________________________________________________________
9. Governing Documents
This Order Form is subject to the following documents, which are incorporated by reference. In the event of a conflict, the documents take precedence in the following order:
- This Order Form (customer-specific terms prevail)
- Master Service Agreement
- Service Level Agreement (Exhibit B)
- Data Processing Addendum (Exhibit C)
- Acceptable Use Policy (Exhibit D)
Signatures
By signing below, the parties agree to this Order Form and all governing documents referenced above.
Service Provider
Company: Switch Labs LC
Name: Eric Levenseller
Title: CEO
Email: eric@switchlabs.dev
Signature
Date
Client
Company: ________________
Name: ________________
Title: ________________
Email: ________________
Signature
Date