Metro 2 Integration for LegalSoft
LegalSoft is a South African debt collection platform (legalsoft.co.za) that provides legal case management, auto-dialler integration, system-generated documents, and credit bureau reporting to South African bureaus. It does not include US Metro 2 credit bureau reporting. For agencies using LegalSoft for legal case management who also need to report to US credit bureaus, Metro2 bridges this gap — pulling debtor and case data via file export, mapping legal case statuses to Metro 2 status codes, generating K1 segments for original creditor tracking, and submitting to Equifax, Experian, and TransUnion. LegalSoft offers a 14-day free trial for new agencies.
How It Works
Debtor and case data is exported from LegalSoft and imported into Metro2. Legal case statuses are mapped to Metro 2 status codes. Metro2 generates K1 segments for original creditor tracking, validates all fields against CDIA rules, and submits Metro 2 files to US credit bureaus (Equifax, Experian, TransUnion) via SFTP.
Metro2Benefits
US Credit Reporting for SA Collection Platform
LegalSoft handles South African debt collection and legal case management — Metro2 adds US credit bureau reporting that LegalSoft doesn't include natively.
Legal Status to Metro 2 Mapping
Map LegalSoft's legal case stages (pre-legal, legal demand, summons, judgment, garnishment) to the correct Metro 2 status codes.
Judgment and Garnishment Reporting
Report judgments and garnishments with accurate Metro 2 status codes, judgment amounts, and dates.
K1 Segment Automation
Generate K1 segments with original creditor data for third-party collection accounts managed in LegalSoft.
Settlement Handling
Report legal settlements with proper Metro 2 codes, settlement amounts, and balance updates.
Auto-Generated Document Sync
LegalSoft's system-generated legal documents can inform reporting timing — demand letters, summons, and judgment notices trigger status updates.
Data Fields That Sync
Metro2 maps these fields from LegalSoft to Metro 2 format automatically.
- Debtor demographics from LegalSoft's contact management
- Account data including original creditor and placement details
- Legal case status (pre-legal, demand, summons, judgment, garnishment)
- Judgment details (amount, date, court reference)
- Payment records and settlement terms
- Auto-dialler interaction records for collection activity tracking
Get Set Up in 5 Steps
Export Data from LegalSoft
Set up a scheduled data export from LegalSoft containing debtor records, case statuses, and payment history. LegalSoft does not have a public API, so file-based export is used.
Import to Metro2
Upload the exported data to Metro2 via CSV import or configure automated file transfer.
Map Legal Statuses
Configure how LegalSoft's legal case stages (pre-legal, demand, summons, judgment) map to Metro 2 status codes.
Configure K1 Segments
Set up original creditor mappings for K1 segment generation on each collection account.
Test and Launch
Generate a test Metro 2 file, validate against CDIA rules, and enable production reporting to US credit bureaus.
Frequently Asked Questions
Does LegalSoft include US credit bureau reporting?
No. LegalSoft is a South African debt collection platform that reports to South African credit bureaus. It does not generate US Metro 2 files. Metro2 adds US credit bureau reporting for agencies that need it.
How are judgments reported?
Judgments from LegalSoft cases are reported with the appropriate Metro 2 status code, judgment amount, and judgment date. Metro2 tracks judgment milestones from LegalSoft's case data.
Is there an API for LegalSoft?
LegalSoft does not have a publicly documented API. Integration uses file-based data export from LegalSoft and import into Metro2 via CSV or automated file transfer.
Can I try LegalSoft before committing?
Yes. LegalSoft offers a 14-day free trial for new agencies. You can evaluate the platform and set up Metro2 integration during the trial period.
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