Help Center

    How-to guides, feature walkthroughs, and answers to common questions. Need a human? Contact support.

    Tools & Utilities

    Tools

    Metro 2 File Viewer

    Decode, validate, and inspect any Metro 2 file in your browser without uploading it anywhere.

    Records

    Payment History Grid

    Visualize the 24-month Payment History Profile for every account and spot bad PHP strings before submission.

    Validation

    AI Error Explanations

    Turn cryptic validation codes into plain-English explanations with one-click suggested fixes.

    Reporting & Analytics

    Analytics

    Analytics & Reporting Suite

    DQ dashboards, branded PDF audit reports, submission reconciliation, and month-over-month trend tracking.

    Configuration

    Multi-Portfolio Routing

    Run multiple programs with different bureau targets, schedules, and validation profiles from one company account.

    API

    Loan-Event Furnishing

    Push real-time loan lifecycle events via webhooks and have Metro2 auto-update tradelines for the next cycle.

    Verticals & Industries

    Onboarding

    Industry Templates & Onboarding

    Pre-built mapping templates and validation profiles for BNPL, collections, auto, mortgage, and student loans.

    BNPL

    BNPL Translation Layer

    Translate Pay-in-4 and biweekly installment data into compliant Metro 2 records with proper DOFD and bureau routing.

    Verticals

    HOA & CDFI Verticals

    Report HOA dues with CC&R disclosure compliance, or run nonprofit/CDFI furnishing at a concessionary tier.

    Consumer Experience

    Portal

    Consumer Portal

    A branded portal where your consumers (tenants, borrowers) view their tradelines, manage consents, and accept invitations.